Operational Excellence Manager

A leading consumer-facing organisation in the UK and Ireland is seeking an experienced Operational Excellence Manager to join its Transformation team.

This role sits at the heart of an enterprise-wide transformation agenda, linking strategic intent to operational delivery and embedding a culture of continuous improvement across functions.

What you will do

• Champion Lean, Six Sigma and related continuous improvement approaches across the organisation.
• Facilitate process mapping, root cause analysis and redesign workshops to remove waste and improve performance.
• Translate strategic objectives into clear, integrated execution plans and support cross-functional delivery through to embedding and benefits realisation.
• Support governance and performance management, including risk management, value tracking and high-quality reporting for senior stakeholders.
• Enhance the utilisation of portfolio and project management tools, processes, and standards.
• Partner with PMO, Portfolio and Change teams, as well as external partners and suppliers, to drive alignment, engagement and delivery.
• Identify, track and help resolve top-level dependencies across in-flight initiatives, including capacity considerations.
• Provide outside-in perspectives on best practice in operational excellence and transformation delivery.

What you will bring

• Proven experience in operational excellence, transformation or strategy roles, with demonstrable delivery of measurable outcomes.
• Strong working knowledge of continuous improvement methods and tools (Lean, Six Sigma, Agile).
• Experience designing and executing delivery plans, with sound governance, risk and benefits management.
• Analytical capability, including performance tracking, insight generation and stakeholder-ready reporting.
• Strong stakeholder engagement skills and ability to influence across a matrixed environment.
• A hands-on delivery mindset with the ability to operate effectively in ambiguity and drive practical outcomes.