NetSuite Business Analyst

NetSuite Business Analyst

£500 - £550 per day (outside IR35)

6-month contract (6-month initial contract, strong extension potential)

Fully remote (UK or European time zone strongly preferred)

A global organisation is seeking an experienced NetSuite Business Analyst to support a major finance transformation programme. This role sits within a high-visibility finance product team, working across a heavily customised NetSuite environment with complex order-to-cash processes.

We're looking for someone who is calm under pressure, technically curious, and confident navigating a fast-paced environment with senior stakeholders.

The Role

You'll be responsible for refining existing requirements, supporting Finance teams, and driving forward a new global membership initiative. This includes working closely with Product, Business Analysts, Architecture and QA teams to ensure solutions are properly understood, designed, tested, and transitioned into BAU.

You will bridge technical, finance and business teams, challenge assumptions, and keep delivery moving in a complex global setting.

What You'll Do

• Refine epics, user stories and acceptance criteria for finance and membership workstreams
• Lead requirements gathering and AS-IS/TO-BE process mapping
• Work hands-on with heavily customised NetSuite, especially order-to-cash, billing, revenue and multi-currency
• Collaborate with technical teams to review workflows, scripts, and ticket details
• Support QA, UAT cycles and delivery tracking
• Update JIRA tickets, documentation and Confluence pages consistently
• Drive clarity across Finance teams, providing documentation and training where needed
• Work effectively with a global team in a high-pressure, fast-moving environment

Key Deliverables (First 3-6 Months)

• Ownership of the new membership initiative from refinement through to testing and go-live
• Deep-dive with Finance on roles, responsibilities and process refinement
• Stabilisation and optimisation of O2C processes in NetSuite
• Clear and consistent documentation across all assigned workstreams

Essential

• Proven experience in customised NetSuite environments (not just native)
• Strong understanding of Order-to-Cash, revenue, purchase orders & multi-currency
• Excellent Business Analysis fundamentals: mapping, documentation, requirements, process analysis
• Ability to understand and question scripts, workflows, and system logic
• Strong JIRA/ Confluence capability
• Experience supporting Finance or Accounting functions
• Calm, resilient personality - able to handle dynamic discussions and fast-paced change

Nice to Have

• Experience with eCommerce platforms (Shopify, BigCommerce, etc)
• Global finance/ ERP project experience