People change manager

We are supporting our client through a significant transformation within their People Function and are seeking an experienced Business Change Manager to lead the change and engagement agenda as part of this journey.

The client is implementing a new Target Operating Model that will fundamentally shift how employees and managers interact with the People Function-moving toward a more strategic partnership model underpinned by Communities of Expertise and People Operations. The transformation emphasises technology adoption, self-service, and empowering managers through upskilling and enablement.

This is a unique opportunity to work in a high-impact role, partnering with stakeholders across the organisation and driving real change that supports long-term strategic goals.

Key Responsibilities

Working as part of the People Transformation team and reporting to the Transformation Programme Manager, the Business Change Manager will:

Change Strategy & Implementation

• Design and deliver a structured change management plan aligned to programme goals.

• Identify business readiness gaps and lead targeted interventions to support adoption.

• Conduct change impact assessments across people, systems, and processes.

Stakeholder Engagement & Business Readiness

• Collaborate with stakeholders across the business and People Function to drive engagement.

• Co-develop and execute a comprehensive communications and engagement plan.

• Support a network of change champions, ensuring feedback loops and real-time insight are built into the change strategy.

• Develop and implement business readiness tracking tools and success measures.

Training & Capability Building

• Work with relevant workstreams to define and deliver targeted training.

• Drive upskilling of managers and employees on new processes, tools, and self-service platforms.

Change Adoption & Continuous Improvement

• Monitor change adoption and proactively manage resistance.

• Create feedback mechanisms to refine change strategies.

• Promote a culture of continuous improvement and long-term behavioural change.

Governance & Reporting

• Provide regular updates on progress, risks, and success indicators.

• Support programme governance with insights on sentiment, engagement, and impact.

Skills

• Change Leadership - Able to lead and influence change across all levels.

• Stakeholder Engagement - Strong interpersonal skills to engage diverse stakeholder groups.

• Analytical Mindset - Comfortable using data to inform decisions and track progress.

• Programme Delivery - Experienced in delivering change within structured project environments.

• Agility - Thrives in fast-paced, evolving contexts with competing priorities.

• Organisational Design Awareness - Understanding of embedding new structures and behaviours.

• Continuous Improvement - Always looking for ways to improve efficiency and impact.

If you\'re a seasoned Change Manager who enjoys driving transformation and working in partnership with clients to deliver meaningful change, we\'d love to hear from you.

To apply or learn more, please get in touch with our team today.